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"The media should invest in the relationship business, and not only in the content business", says Jeff Jarvis. Some online media are building successful communities, enhanced and engaged through social media, constantly patrolled and well managed. How to make the best of it in this complex digital ecosystem? And how much to bet on the co-creation of content by one’s own community?


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Giampaolo Colletti

journalist and author

Mafe De Baggis

journalist and author

Sarah Laitner

communities ed. The Financial Times

Raffaella Menichini

deputy editor Lead Stories

Amanda Zamora

senior engagement editor ProPublica


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